What's New at Herbprime

In short, a lot.

We have worked very hard to bring a much needed overhaul to our website. We have tried to incorporate as much of your feedback as we can and have produced a website which we feel is a significant improvement over the old one.

We are excited for you to get exploring. First though, we will start with what is not new.

1. The website is completely new with upgraded security. The username and password you used on the old website should still work however. If you have any difficulty logging in, simply send a quick email to support@herbprime.com and our support staff will get back to you promptly.

2. You will still find all the same products that were on the old website. We felt that the old site was quite cluttered, so we have tried to clear much of this up. Hopefully, you should now find it a little easier to find what you are looking for. If you're having a hard time locating anything, you could try using our new search with auto-complete functionality. You will find this search box at the top right of every page. If you are still unable to find what you are looking for, feel free to contact us.

3. Your saved addresses should all still be present. If this is not the case, please accept our apologies. If you would prefer that we rectify this for you, please contact our customer support.

The Key New Features

1. Online payments are now possible

2. Finding products is now easier

  • Go straight to the item you are looking for using search boxes with auto-complete functionality present on every page
  • Find your Acupuncture Needles faster by filtering key product features such as the handle type and guide tube arrangement.
  • No more searching though pages and pages of separately listed acupuncture needle products. Gauge & Length options for each needle type can now be chosen within the product page
  • Find your Single Herb Powders faster with our new bespoke Single Herb Powder page. it has its own custom search box that filters herb products on your key stroke

3. Quick Shop Functionality

  • Already know exactly what you need and don't want to waste time navigating the whole website to find everything? You can now search the whole website to find the items that you want, choose your quantity and product options and add everything to your shopping basket all from one page
  • Note: Please add the items in your list to your basket before navigating away from this page. In it's present version this page will not remember what you have in your list if you go somewhere else on the website and then come back. We are working to improve this.

4. Choose product quantity from the product category page

  • You can now specify the quantity you want to add to your basket from the product category page without having to open the product information page (previously this button would only add 1 of the product)

5. Find out more before you buy

  • Select product details pages will now have product specification tabs which display concise product information
  • Some products will have downloadable product information documents (such as COA documents for Sunten Single Herb Powders)

Well, this covers the most significant additions to the website for the moment. We will be continuing to improve it moving forward.

In the mean time, if you encounter any issues with using the site, we would very much appreciate it if you could let the site administrator know so that these issues can be resolved.

Kind Regards,

The Herbprime Team